Susan Heitler, Ph.D. 4500 East 9th Ave, Suite 660, Denver, CO 80220 303 388-4211; drheitler@gmail.com; www.therapyhelp.com Apologies and Forgiveness Expert Article by Susan Heitler, Ph.D. For Issues: Relationships and Marriage Apologies remove the toxic sting from mistaken interactions. After upsets, which are conflicts that have happened in the past, effective apologies convert a relationship from […]
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Susan Heitler, Ph.D. 4500 East 9th Ave, Suite 660 Denver, CO 80220 303 388-4211 Apologies remove the toxic sting from mistaken interactions. An effective apology, however, is a complex event. Interestingly, apology is broadly used as a mediation intervention in China1, and is listed as an appeasing technique for mitigating conflict in Japanese conflict resolution2 […]