FREE HANDOUTS FROM SUSAN HEITLER, PHD
COMMUNICATION SKILLS for Sustaining Collaborative Dialogue
- Six Safe Sentence Starters for sensitive conversations (with explanations)
- 6 Sentence Starters (simplified version) for sustaining safe dialogue on sensitive subjects.
- Word Patrol/The No-Fly List
- Dangerous Words …. Safe Words
- Listen to Learn (3 pages)
- Red Flags Indicating Disruptive Communication Habits, from From Conflict to Resolution
CONFLICT RESOLUTION
- The Win-Win Waltz
- The Win-Win Waltz (from Cue Cards)
- Mapping the Route (2 pages)
- Conflict Resolution Sequence, from From Conflict to Resolution
- Keys to Resolving Conflict
- Skills for Guiding Conflict Resolution
ANXIETY, DEPRESSION, AND ANGER
- Three Steps for Alleviating Anxiety
- Three P’s to Alleviate Depression (see YouTube for TEDx on this)
- Depression Management
- 8 Natural Anti-Depressants
- Identify situations in which you have been tempted to fold
- Design exit/re-entry routines (for ending angry interactions), 2 pgs
- Exit/Re-Entry Routines
- My Anger Log
- Rate Your Amygdala’s Emotional Reactivity
- Anger Is a Stop Sign Chart
- Regard Anger as a Stop Sign/What To LookFor after I Have Calmed Down
- Anger Fuels List
- Alternatives to Arguing
POSITIVITY
- Power of Two: Ways to Spread Warmth (2 pages)
- Sunshine Factors
- When the Going Gets Tough, Play Ball
HANDOUTS FOR THERAPY PROFESSIONALS
- The Circle of Skills, which together sustain strong couple relationships
- Therapy Session Notes
- Intake Form for Couples (short form, for clients to fill out prior to 1st session)
- Client Information (long form, for combining with symptoms checklist) (3 pgs)
- Symptoms Checklist, for clients to fill out prior to 1st session along with their information form.
- Initial Intake Evaluation (for note-taking during the 1st session with couples)
- Disclosure of Policies, sample form letter (2 pgs)
- Session Review, form for handing to clients at end of each session
- Protocol for Depth Dive, to explore earlier-in-life roots of strong emotional reactions