Dr. Susan Heitler, Ph.D. and Sara Heitler Article for Child Magazine FIX-IT TALK July 1, 1996 Nighttime is a hard time for Joanne Jennings, a Denver mother of a three year old and a six month old baby. Joanne works part-time as a librarian while raising her children. Her husband Todd, an insurance broker, comes home from […]
Category Archives: Marriage and family
Conflict Resolution: Essential Skills for Couples and Their Counselors Susan Heitler, Ph.D. Denver, Colorado drheitler@gmail.com Abstract Marriage and relationship counselors need expertise in conflict resolution to work effectively with couples in distress. Couples’ ineffective conflict resolution skills result in anger and arguing, depression, anxiety disorders, and obsessive-compulsive syndromes such as excessive drinking, eating disorders etc. […]
Communication, Listening, and Conflict-resolution Skills Susan Heitler Ph.D. From the forthcoming book Encyclopedia of Peace Psychology, Dan Christie, Ed. Participants in peaceful relationships generally interact in a friendly manner. Their dialogue has smooth laminar information flow. When turbulence or blockages in the flow indicate differing opinions, they engage as partners in shared problemsolving to create positive synergy solutions […]